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Six Sigma

What the green building industry can learn from Motorola

Whether driven by a genuine desire to reduce their environmental footprint, or simply to insulate themselves against rising costs, energy efficiency is becoming a significant organizational goal for many companies around the country. In order to achieve these goals, businesses are looking for direction on how they can have their buildings’ designed and/or operated to consume as little energy as possible.

Many have looked to the LEED rating system to provide both the guidance for, and recognition of exceptional energy, water and material conservation. However, large barriers remain; the planning, modeling, implementation, measurement and documentation requirements of attaining a LEED designation can be daunting. Worse, many companies begin the process of having their building LEED certified, only to abandon the project due to lack of focus and uncertainty. While some companies are waiting for the streamlined documentation promised by LEED V4 (set to release in September), the real solution may be found in a more unlikely place – the Six Sigma methodologies originally developed by Motorola in 1986.

Six Sigma methodologies

Six Sigma is a business management strategy that seeks to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, primarily statistical, to define a project and carry out a defined sequence of steps towards a quantified target (generally cost reduction or profit increase). These steps are known as DMAIC – Define, Measure, Analyze, Improve and Control. All this is done in an effort to operate at Six Sigma quality levels, in which only 3.4 outputs out of 1 million are defective. In a time when New York’s Energy Benchmarking law found that the Chrysler Building, constructed in the 1930s, is more energy efficient than the newly constructed (and LEED Certified) 7 World Trade Center, a discipline that focuses on excellence in results might be exactly what the green building industry needs.

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