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Not all Fridays are black

This shopping season, a new study finds consumers buying better

On the eve of the holiday shopping season, a new study finds consumers are rethinking consumption with sustainability in mind.

According to the Regeneration Consumer Study prepared by BBMG, GlobeScan and SustainAbility, two-thirds of consumers in six countries say “as a society, we need to consume a lot less to improve the environment for future generations," and they say they feel “a sense of responsibility to purchase products that are good for the environment and society.

The findings are based on an online survey of 6,224 consumers in six major international markets conducted in September and October 2012.

The affinity toward more sustainable consumption is led by consumers in developing markets – Brasil, China, India – who are more than twice as likely as their counterparts in developed markets (Germany, U.K., and the United States) to report purchasing products because of environmental and social benefits (51% to 22%, respectively); willing to pay more for sustainable products (60% to 26%); and encouraging others to buy from companies that are socially and environmentally responsible (70% to 34%).

However, significant barriers to sustainable purchasing remain for consumers across all markets, including perceptions of product performance, high prices, skepticism about product claims and a lack of knowledge about what makes a product socially or environmentally responsible.

“The Regeneration Consumer Study shows sustainability is fast becoming a key factor when it comes to consumers’ purchasing decisions, yet there are still barriers that need to be addressed,” said Kelly Semrau, chief sustainability officer at SC Johnson.
 

Key findings 

  • Consuming less, consuming better: While 66% of consumers across the six countries surveyed believe in consuming less, the pattern varies across markets, with 76% of consumers in developing markets and 57% in developed markets being inclined to believe that “as a society, we need to consume a lot less to improve the environment for future generations.” Similarly, consumers in emerging markets are much more likely than consumers in developed markets to “feel a sense of responsibility to purchase products that are good for the environment and society” (82% to 49%, respectively).
     
  • Shifting perceptions: Views on price, performance and credibility most frequently undermine sustainable purchasing. A majority of consumers globally agree or strongly agree that they would “purchase more products that are environmentally and socially responsible” if they “performed as well as, or better than, products they usually buy” (75%), “it didn’t cost more” (70%), “companies’ health and environmental claims were more believable” (64%), they “had a better understanding of what makes products environmentally or socially responsible” (63%), or they “could see environmental or social benefits of the products right away” (63%). Price is the top barrier to green purchasing in developed markets (78%) while product performance (74%) is the top barrier in developing markets, along with needing “a better understanding of what makes products socially and environmentally responsible” (72%). 
     
  • Participation: Two-thirds of consumers globally (67%) are “interested in sharing their ideas, opinions and experiences with companies to help them develop better products or create new solutions,” while seven in 10 consumers (72%) globally say they “believe in voting and advocating for issues important to me.”
     

Background and methodology

Developed by BBMG, GlobeScan and SustainAbility, The Regeneration Consumer Study is an in-depth online survey of consumer attitudes, motivations and behaviors relating to sustainable consumption among 6,224 respondents in Brasil, China, Germany, India, the United Kingdom and the United States. Drawn from consumer research panels, global data are comparable to having a margin of error of +/- 1.3%. Analysis of country-level data reflects a margin of error of +/- 3.1%.

The study is part of the The Regeneration Roadmap, a collaborative and multi-faceted thought leadership initiative designed to engage the private sector in advancing sustainable development by improving sustainability strategy, increasing credibility and delivering results at greater speed and scale.

"Our economy and natural environment are facing unprecedented stresses as scarce resources are stretched to meet growing needs,” said Mark Lee, executive director at SustainAbility. “Through the Regeneration Consumer Study, we are revealing how consumer attitudes, behaviors and collaboration can help enterprising brands as they work to innovate smarter, safer, cleaner and greener solutions."

Presenting Sponsors of The Regeneration Roadmap are BMW Group and SC Johnson. Sponsors include Cisco, DuPont, Interface and Pfizer. The Regeneration Consumer Study is sponsored by Brown-Forman, Campbell’s, Itau, L’Oréal, Shell and Starbucks.

For more information, and to download a free copy of the study (available after Nov. 27, 2012), visit theregenerationroadmap.com.

 

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